Live Arrival Guarantee
DEAD ON ARRIVAL POLICY:
We are NOT responsible for errors by FedEx or “acts of god” that may affect shipping procedure. We MUST be contacted within 2 hours of shipment arrival with photos of coral in question in our sealed bag.
WE DO NOT OFFER REFUNDS BUT A REPLACEMENT OF THE SAME CORAL (OR STORE CREDIT IF NONE AVAILABLE) ON YOUR NEXT ORDER.
We take pride in our business and want every customer happy so we will work with you to the best of our ability to make it right.